Delete Your Account
How to request deletion of your Storage & Beyond account and data.
In-app account deletion is coming in an upcoming update. Until then, deletion is handled by request as described below.
How to request deletion
Submit the App Support form using the email address on your account. The topic is preselected as “Delete my account or data.”
What happens after you request deletion
- We verify the request by replying to the email address on your account.
- We delete your Firebase Authentication account and your user profile.
- If you're the sole owner of a household, we delete that household and everything in it — all locations, items, and photos.
- If you're a member of a household owned by someone else, we remove you from it. That household's data stays with its owner.
Deleting your account does not cancel any active subscription — you must cancel Premium yourself in your App Store or Google Play account settings. See App Support for cancellation instructions.
What is retained
After deletion, we retain: anonymized feedback submissions (bug reports/feature requests, with identifying information removed), and transaction records required for tax or accounting purposes, for as long as required by law.
Timeline
We complete deletion within 30 days of a verified request.
Questions
Contact App Support. Our full Privacy Policy explains what data we collect and how it's used.